The Blog

The unboxing experience for devices Oct 26th, 2012

Here is an interesting concept of product packaging and instructional design for a mobile device, in this case, Samsung.  I really like that the manuals are not just throw-away artifacts but actually product guides that pair nicely into your experience with the product beyond just initial setup. (via Mark Vitazko). 

I know a lot of people don’t really care what the unboxing experience is for their products, but I have become very fond of products like InCase Sonic headphones, Apple products like the iPhone or iPad, Nest and more. It builds affinity for the product and brand beyond the marketing, POS, and retail experiences.  If your product’s UI and/or hardware is design thoughtfully, why shouldn’t your product’s packaging be designed thoughtfully as well?  Shouldn’t the unboxing be just as easy as the normal day-to-day use?  The consideration for the cross-channel experience is what will uncover these kinds of insights.

Crafting Interactions with OmniGraffle Jul 27th, 2012

Nick Finck talks about crafting interactions with OmniGraffle

The great folks at OmniGroup (makers of products such as OmniFocus, OmniPlan, and OmniGraffle) have published a video interview they did with me on using OmniGraffle within the discipline of interaction design. The video is only about 4 minutes long and really well produced. I am happy that such a great tool for wireframing exists. See the full post on the Omni Blog.

Microsoft, Tablets, and The User Experience Jun 19th, 2012

Microsoft Surface

Today Microsoft announced Surface their venture into the tablet space. While this may not be the first time Microsoft has created their own hardware (Mouse, Natural Keyboard, Xbox, Kinect, and more) it is their first venture directly into the computing device space.

I’ve been pretty impressed by the work done on the Metro UI for Windows Phone, someone clearly took the time to craft a good experience there.  I am a bit worried that Windows 8 seems to be a rather late stab at integrating some of the better parts of the Metro UI into the Windows UI, but Microsoft will have to do a lot more than just a sexy UI and home-grown hardware; they will have to OWN the user experience.

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