The Ten Commandments Of User Experience

The Ten Commandments Of User Experience
Mar 18th, 2010

Back in October 2008 I gave a talk called the Seven Commandments of User Experience at the Webmaster Jam Session in Dallas, Texas.  That talk was a hit, so much so that one of the attendees, Raina Van Cleave, decided to write up a blog post about her own interpretation of the commandments of user experience, this time having 10 of them. I liked how she expanded upon the presentation so in 2009 I asked her if she would co-present the extend version at SXSW 2010 with me.  She accepted and these are the slides from that talk.

SXSW tells us that they recorded a podcast of the session.  Once we have it we will add it to the Slideshare file and also link to it directly. You can download a PDF of the presentation on Slideshare as well.  Lastly, here is a summary of the talk.

User experiences are your everyday experiences—anything from operating a car, to making a pot of coffee, to ordering a pair of shoes online. User experience is the result of your interactions with a product or service, specifically how it’s delivered and its related artifacts according to the design.

In this presentation Nick Finck and Raina Van Cleave will explore the ten characteristics of a great user experience. They will cover all aspects of user experience design such as user research, information architecture, information design, technical writing, interaction design, visual design, brand identity design, accessibly, usability and web analytics. Nick and Raina will also explain how following the ten commandments can boost your web sites, web app, or mobile app’s ease of use, appeal, conversion rates, and more.

About the author

Nick Finck is a user experience professional who has dabbled in the web for over a decade. He specializes in information architecture, interaction design, usability and user research. Read more

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