Documentation
Business Rules
A Business Rules document outlines the policies or conditions that must be true within a web site or web application.
Cognitive Walkthrough
A Cognitive Walkthrough is a document outlines the process in which a usability expert completes a user task and any issues encountered within that process.
Communications Strategy
A Communications Strategy is a document that outlines the basic objectives and goals for communication internally and externally.
Competitive Matrix
An Competitive Matrix is a inspection technique of the competitive landscape of sites within the client's specific industry.
Content Inventory
A Content Inventory is a spreadsheet that identifies the existing and required content for a web site or web application project.
Contributor Guidelines
Contributor Guidelines are a resource where authors can locate specific editorial guidelines for a publication.
Data Requirements
Data Requirements identify the data that is needed at each step of a web project and the source for that data.
Expert Review
An Expert Review is a inspection discount technique aimed at identifying likely IA and usability issues with an interface or product.
Personas and Scenarios
Personas are a precise description of a user and what they wish to accomplish when using a web site.
Process Flow
A Process Flow is a diagram of an interactive or physical process that takes place when using a web application or web site.
Style Guides
A Style Guide is a reference document that includes rules and suggestions for writing style and document presentation.
Usability Plan
A usability plan is a document that outlines the plan for a usability test such as a user survey, or user testing.
Visualizations
Visualizations are graphical representations of information, relations, or concepts that are otherwise non-tangible.
Wireframes
Wireframes are simplified blueprints that define the logical structure and hierarchy for individual web pages or page templates.