Avoid the Web Death Sentence

Design Strategies for Keeping Your Customer Around

Where we are going

Diagram from Information Management: A Proposal by Tim Berners-Lee in March 1989 (The original proposal of the WWW).

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“When we walk to the end of all the light we have, and take a step into the darkness of the unknown, we must believe one of two things will happen: that we will land on something solid, or we will learn to fly.”
- Makiko Itoh